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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping Expedited Shipping Truck Delivery

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee -
$20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Fees

Threshold Truck Delivery - $40 per item

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.
Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.

Fees

Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

Express orders received by 4 pm EST are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Fees

Next Business Day delivery -
$19.95 additional

Two Business Day delivery -
$9.95 additional

Oversized handling fee -
$20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.

Fees

Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.

Recommended

In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries


  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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Tuscan Media Console and Hutch is rated 4.9 out of 5 by 22.
Rated 5 out of 5 by from Excellent choice! This piece is perfect for our needs. It matches the set of three Tuscan book cases that we have had for several years and it fits perfectly in the space we have for a TV console. It arrived in excellent condition and works well with all the media hooked up. The remote works through the glass doors.
Date published: 2012-03-10
Rated 5 out of 5 by from Works Perfectly I have been searching for this storage solution for approximately 5 years. We live in a townhome and need furnishing that maximize our space. I purchased the Tuscan Medial Console and hutch and two of the lateral file cabinets and hutches for each side (instead of the left and right bookcases). The file cabinet and hutch are the same height as the bookcase and since the molding doesn't flare at the top of the file cabinet hutch, they fit together perfectly! Our 46" flat screen fits great in the media hutch. The Tuscan brown is a little darker than our natural cherry dining room set and computer center. However, they complement each other nicely without being too matchy, matchy. We are so thrilled that this combination worked. Wish they had a storage coffee table in this line!
Date published: 2011-12-08
Rated 5 out of 5 by from Just what I needed! I wanted glass doors to protect components from dust and I wanted extra shelving for displaying my favorite "stuff." The style blended with what I owned and the dimensions accommodated my TV so this unit met my needs perfectly.
Date published: 2011-10-09
Rated 5 out of 5 by from Excellent quality product I love this piece. Much nicer quality than I expected.
Date published: 2011-09-30
Rated 5 out of 5 by from Solid quality, understated beauty We just moved to a single-family house from a townhouse, and I've been searching for a few new pieces. Most "entertainment" or media furniture is either enormous, or it's flimsy and featureless. We were a little nervous about ordering such focal-point furniture online, but we have been thrilled with our purchase: the Tuscan Media Console and Hutch, along with Tuscan Left and Right Bookcases, arrived yesterday. They are well-packed and completely assembled (except for inserting the shelves). We are thoroughly pleased with the "tuscan brown" finish, the solid construction, the elegant and classic lines, substantial top molding, roominess for all our components and more. In short, we are very satisfied with our beautiful furniture and look forward to living with it for many, many years.
Date published: 2011-07-21
Rated 5 out of 5 by from Beautifully detailed This is a beautifully made, solid product. I love that every inch of the piece has been finished and detailed, even the top!! It works beautifully in my small space!
Date published: 2011-03-16
Rated 4 out of 5 by from Pay attention to color... I wanted to give a heads up to those of you seeking the Tuscan Brown finish. In most of the photos, both online and in the catalog, the finish comes across as being Tuscan in nature...a woodtone with fruitwood or "orange" undertones. When my media console arrived, it was VERY dark...almost dark cherry or mahogany in nature. On the plus side, the piece is very well-made; and the delivery service was polite and most accomodating. I was, however, disappointed in the color. The shipping box was marked "brown", not Tuscan Brown. I don't know if that made a difference. Just to let you know...
Date published: 2011-10-11
Rated 3 out of 5 by from Frustrated!! First of all, this piece is beautiful and well made...However, I am EXTREMELY frustrated with this company for the inaccuracy in the measurements! This product is not 56" wide, it is 57 1/2 '' which in my case, makes a big difference :( Unfortunately, I will be unable to use this lovely piece of furniture in my home. For years, I have been looking forward to ordering from this company and my first experience has been SO disappointing...
Date published: 2011-12-02
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