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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Tuscan 3-Piece Large Media Group is rated 4.8 out of 5 by 56.
Rated 5 out of 5 by from Another quality item from Ballard The unit was exactly as described. I'm very happy with this purchase, as I am with all my purchases from Ballard. The quality is always commensurate with the price. No complaints.
Date published: 2020-02-10
Rated 5 out of 5 by from Love this Tuscan 3-Piece Large Media Group I love this entertainment center! I looked at it for months before deciding to purchase it, and I’m so glad I did. It fits perfectly in my living room.
Date published: 2020-01-29
Rated 5 out of 5 by from Perfect for the space! This piece is perfect for the space and people comment on it each time they come in about how it looks like a built in. We love the lights on the side shelves. We were worried the cream would clash with the white trim, but it looks great!
Date published: 2020-01-27
Rated 5 out of 5 by from The furniture is so well made It is so well made and it fits in my room perfectly. I’m so happy with my purchase!
Date published: 2019-12-09
Rated 5 out of 5 by from Lovely media furniture This is a Stunning piece of furniture. Well built and Color is perfect. We couldn’t be happier.
Date published: 2019-11-25
Rated 5 out of 5 by from High quality and beautiful ! Absolutely beautiful - the finishing piece for our family room. The quality is excellent.
Date published: 2019-09-24
Rated 5 out of 5 by from Beautiful piece I love this piece. It is a show stopper for sure and fits perfectly in our great room. I love that it is not too deep and allows the television to be seen from all seating angles in the room.
Date published: 2019-09-23
Rated 5 out of 5 by from Entertainment Center I was a little leery ordering this without seeing it first in person. I was not disappointed!! It is absolutely perfect for my living room entertainment center! Love the fact that it is only 17" deep so it doesn't stick out too far into the room! I was looking for a large piece to fit between 2 windows and this fit the bill perfectly! It arrived in perfect condition! I absolutely recommend this piece!
Date published: 2019-07-28
Rated 5 out of 5 by from Good Looking! I really love this wall unit. It fits really well where I placed it. It is very attractive and has all the storage I need as we recently moved and down sized. We have no built in storage and needed somewhere to place decorative items and books.
Date published: 2019-07-11
Rated 5 out of 5 by from Good quality Very delighted with our purchase the media center makes the whole room look elegant.
Date published: 2019-06-05
Rated 5 out of 5 by from Beautiful Addition! We were looking for a piece for our sons playroom that would have enough storage. This piece is very sophisticated and beautiful with plenty of storage. We are so happy with our purchase. Great quality and easy to assemble. Another great Ballard purchase!
Date published: 2019-05-17
Rated 5 out of 5 by from Lovely Media Center I purchased this piece and I am 100% satisfied with this beautiful piece of furniture. It is sturdy, the wood is smooth and gorgeous. The doors have a magnetic swing so they close nicely. Everything about it is what I was looking for. The height is perfect. have also purchased the three Suzanne Kasler mirrors to go above my table top 55 inch TV and the Urns in Blue and Green to sit on top of the Tall left cabinet. Love this and so happy!!
Date published: 2019-05-11
Rated 5 out of 5 by from More storage and display area This set fits our space perfectly. Each cabinet has levelers accessed through the inside base of the cabinet. The extra storage is wonderful for photo albums and other items accumulated over the years. The touch lights in each bookcase highlights collectibles.
Date published: 2018-09-09
Rated 5 out of 5 by from Conditional 5 Star Review We love our white Tuscan 3 piece large media group, but we reserve the right to change our minds. We purchased our 3 piece unit on June 30, it was delivered July 13, however one bookcase looked as though a forklift had driven through it. We don’t know if it was damaged before or after being loaded onto the truck. We rejected it. The 2 out of 3 pieces in our great room are magnificent. The replacement bookcase isn’t due to come until early September. I should probably deduct a star, not because of the damaged unit, but because this stunning piece of furniture is called a “media center.” Our amplifier is too deep for the media cabinet. We had to remove the doors (because my husband vehemently opposes the idea of cutting the back from the center cabinet). It’s still a fantastic piece. We haven’t really settled into it yet — I can’t fully style the shelves until I have all of them here. I’m sure we will love it once it’s all in place. It is the perfect color, finish and scale for our beautiful Florida home.
Date published: 2018-08-09
Rated 5 out of 5 by from Beautiful 3 piece media group Very happy with this purchase. Functional and beautiful. Warm gray is true to online picture. Lots of storage. Impressed with the quality.
Date published: 2018-04-02
Rated 4 out of 5 by from Beautiful Custom Look Media Center I really love this media center. I wanted a custom look and this is perfect. I was hoping it would be more white than cream but it’s still very nice. The glass shelves are fully adjustable for taller objects and are wide enough to accommodate almost any object. The lights have 3 levels of brightness so it’s easy to get the look you want. We had glass cut to fit the top of the media console and it works great with the TV on it. We have a 65 inch TV and it fits perfectly. The only reason I gave 4 stars is because we had to cut larger holes in the back of the media console to allow heat to escape from the receivers. It arrived in 3 months and was in good shape. It’s a very nice quality piece of furniture and I highly recommend it!
Date published: 2021-05-04
Rated 4 out of 5 by from Classic The set looks fantastic together. Gave it 4 stars because the wood is soft- the first day we had it a TV tray tipped against it and caused a small indentation. Also wish the media cabinet was a few inches wider to fit a 75” TV. We have a small gap on either side that doesn’t bother me, but does bother my husband.
Date published: 2020-05-17
Rated 4 out of 5 by from Almost perfect Love the piece but it came with some defects and I was not able to get a repair kit. I had to go to another company to be able to fix the piece. Ballard needs to stock repair kits for their different lines to be considered a high end company
Date published: 2020-03-04
Rated 4 out of 5 by from fits the room perfectly we have bought 9 pieces of this set and love them.
Date published: 2019-05-31
Rated 4 out of 5 by from Stylishly Elegant This media group is absolutely stunning. It is a beautiful complement to our space, and we have received many compliments on it already. The only reason I did not give it five stars is because I thought the materials we have been a bit heavier/solid. Other than that, it’s perfect.
Date published: 2018-12-21
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Product:MQ099-Tuscan 3-Piece Large Media Group