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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Signature Velvet Framed Drapery Panel - Set of 2 is rated
4.8 out of
5 by
58.
Rated 5 out of
5 by
Tuxie from
Velvet trimmed drapesLoved these drapes. The fabric is nice. They are well made.
Date published: 2021-08-13
Rated 5 out of
5 by
BeckyG1 from
Gorgeous Dining Room DrapesCame out of the box ready to be hung. Very little wrinkling.
Date published: 2021-04-20
Rated 5 out of
5 by
Keen from
Rust Velvet is Beautiful and Makes the Room!These were beautiful and did not make the room too dark. Excellent quality as usual from Ballards. We ordered the Rust.
Date published: 2021-04-16
Rated 5 out of
5 by
AKSY from
Very Nice.Very well made, looks custom. One panel is very slightly longer than the other but it’s almost unnoticeable. Absolutely wonderful price too!
Date published: 2021-03-15
Rated 5 out of
5 by
1blondebrucefan from
Beautiful drapesThese drapes are really lovely; the fabric is a substantial weight and the color is like an ecru, not a bright white; I got the ink velvet and the color is as depicted online; very deep navy and just beautiful. They are elegant and very clean and transitional; just the update I was looking for in the family room I redid. My recommendation is to iron them before you hang them; I hung 2 sets and tried to steam them once they were hung. It helped but there were still wrinkles. When the 3rd set arrived from being on backorder, I took the time to iron them before hanging and it was worth the extra effort.
Date published: 2021-02-22
Rated 5 out of
5 by
Rachelle from
Signature Velvet Panels: Gorgeous!These curtains are incredibly well made and beautiful! The curtains provide just enough light to come through and add such a clean look to my windows. I highly recommend purchasing these.
Date published: 2021-01-24
Rated 5 out of
5 by
Laura Owen from
Beautiful. They hang very well and keep the light out when it is needed.
They are elegant but casual
Date published: 2020-09-11
Rated 5 out of
5 by
Lidiac from
Indigo Blue Velvet Lined CurtainsThese curtains are beautiful. I purchased a hand steamer to use when hanging, but didn’t really need to. The fabric looked fine upon immediate hanging the drapes out of the box. There are a ffew wrinkles that I hope will fall out given some time to hang a bit more. They are of very nice quality. Thank you, Ballards!
Date published: 2020-09-02
Rated 5 out of
5 by
JJWhit from
Beautiful Curtains!I love these curtains! They hang perfectly and warm up the space. They are definitely more cream than white. The chandelier, mirror and sconces are also from Ballard.
Date published: 2020-09-02
Rated 5 out of
5 by
LaurenF from
Great Purchase!High quality. Lovely. They hang nicely with the clips purchased from Ballard.
Date published: 2020-08-12
Rated 5 out of
5 by
Nicole123 from
The perfect look!These curtains were exactly what I wanted. Love them.
Date published: 2020-07-13
Rated 5 out of
5 by
Erin P from
Statement pieceBeautiful, bold yet elegant drapes, that center my dining room. The lining gives just enough filtration of light. I am anxiously waiting the acrylic drapery rings!
Date published: 2020-07-07
Rated 5 out of
5 by
Laura Owen from
Beautiful velvet trim drapesBeautiful. They hang very well and keep the light out when it is needed.
They are elegant but casual
Date published: 2020-03-23
Rated 4 out of
5 by
YayaSherri from
WaitingThey look nice... haven't hung them because I'm STILL waiting for rest of order to arrive!
Date published: 2021-06-25
Rated 4 out of
5 by
TiffanyP from
DrapesThey are beautiful but the lining on the back is not very thick so I added some blackout lining to them. As always Ballard makes an amazing product!
Date published: 2020-03-09
Rated 4 out of
5 by
Lapdazright from
Signature Velvet drapesA lot more cream then picture shows. Heavy canvas but otherwise sharp looking curtains
Date published: 2019-12-17
Rated 2 out of
5 by
wifie050804 from
Not as describedThe width of these panels is 50", not 52" as stated in the description. The panels were also not pressed properly, so the twill is showing behind the velvet sides, which is annoying to have to fix yourself. These are going back b/c they are not wide enough for what I need. The quality is nice, with the exception of the velvet and twill not being folded and pressed properly,
Date published: 2019-11-04
Rated 1 out of
5 by
LisaCali from
Reconsider and double checkThese panels look great in the show room however the velvet part Is sewn on completely unevenly some of the velvet part lines up exactly to the cream fabric and some of the velvet part turns in words so there is a big amount of cream part sticking out like a tag. None of the panels were consistent with the sewing of the velvet part.
