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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Rated 5 out of
5 by
Anonymous from
Boot trayThis boot tray looks beautiful and surely does the trick with my son's muddy boots. I love it and the price was great.
Date published: 2022-02-23
Rated 5 out of
5 by
Boo332 from
Ideal TrayThis was the absolute perfect addition to our front porch. We are a "no shoes indoors" home. This is exactly what we wanted. Sturdy and heavy rubber to hose off needed.
Date published: 2022-02-17
Rated 5 out of
5 by
JCEvans from
Great Rubber Boot Tray - Attractive Too!Boot tray is sturdy and is as pictured with attractive motif. Did not have the odor that others complained about. Started using it immediately placing it in our entry closet. We no longer track in dirt and pebbles when returning from our walks.
Date published: 2022-02-14
Rated 5 out of
5 by
AnnaMS from
Love theseThese things are great. They look good and so easy to clean.
Date published: 2022-02-11
Rated 5 out of
5 by
Rach4syth from
Does the job, looks fine, easy to washDoes the job and looks better than just shoes by the door. Buying a second one.
Date published: 2022-02-07
Rated 5 out of
5 by
Laura Denise from
Boot trayGreat quality, beautiful design!
I love having it in my foyer to hold my shoes in bad weather when I come home. Just love it!
Date published: 2022-01-31
Rated 5 out of
5 by
Rebuild lady from
Just what I needed! Perfect!Love it…just what we needed! Need another! They are sturdy and easy to clean! So much better than a basket!
Date published: 2022-01-30
Rated 5 out of
5 by
Calif gardener from
Freshens up a grubby part of an entranceNice addition to the area by the sliding door to the backyard. Holds four pairs and looks good, and is both durable and washable.
Date published: 2022-01-17
Rated 5 out of
5 by
Happy buyer from
Boot matBought one for the back door and was so pleased, I bought one for the patio door!
Date published: 2022-01-08
Rated 5 out of
5 by
Monica G from
Help keep your house cleanThis tray is being used at our beach apartment to keep the sand out. Roomy enough for our 4 pair of flip flops. Every so often the sand in the tray is returned to the beach. A win win situation !!
Date published: 2022-01-07
Rated 5 out of
5 by
Anonymous from
Great qualityThese are really nice quality and sturdy. I bought 2 and I highly recommend them!!
Date published: 2022-01-02
Rated 5 out of
5 by
Holly Ali from
Boot trayThis is the perfect size boot tray. Quality is excellent.
Date published: 2022-01-01
Rated 5 out of
5 by
Anonymous from
Boot Tray # 2Already purchased the other boot tray made from rubber for beach home. And felt our primary home could use a little help from the tray. It really helps keep out the dirt and grass from my husband and grandson whom both love the outdoors.
Date published: 2021-12-29
Rated 5 out of
5 by
KimmietNV from
Nice rubber boot traysGreat rubber trays for soggy boots. Holds about three pairs of adult size boots.
Date published: 2021-12-27
Rated 5 out of
5 by
Jackie G from
Great for plants, dog bowls, etc.Very sturdy and of high quality. I use them for plants to prevent water from getting on floor. My friend took one for her dog bowls.
Date published: 2021-12-27
Rated 5 out of
5 by
LizzieB from
Great bang for the buckThis is the second one I have purchased. They are great and do not scratch my floors.
Date published: 2021-12-24
Rated 5 out of
5 by
Mic H from
Compact and attractiveNice and compact as it sits near the front door. Looking forward to using it during the winter months as snow begins.
Date published: 2021-12-21
Rated 5 out of
5 by
FFaxHDR from
Rubber Boot/Yard Cleanup ToolsThis will be useful for snow shovel and in the spring/summer during yard cleanup.
Date published: 2021-12-21
Rated 5 out of
5 by
Real farmhouse dweller from
Classy boot trayArrived on time, keeps shoes and boots corralled and floor clean and dry.
Date published: 2021-12-20
Rated 5 out of
5 by
Nina T from
Just right!!I love this boot tray. It is a substantial yet soft and flexible material. Even in a narrow hallway it does not stick out too much and keeps my guests shoes in a confined place. It looks like it was made for the spot right under my coat rack. I would definitely recommend it.
Date published: 2021-12-18
Rated 5 out of
5 by
GenXer from
I Have One at Each DoorEssential to have by the door! It’s nice to have a stylish, sturdy boot tray in addition to it being functional.
Date published: 2021-12-17
Rated 5 out of
5 by
Real Amanda from
Nice and practicalLove the rubber boot tray. I use it for guests and my husband to place their shoes when entering my home. Looks nice and it is easy to understand the purpose. It takes a few days for the petroleum smell to fade away, but it does go away.
Date published: 2021-12-14
Rated 5 out of
5 by
Cup1 from
Style and functionStylish yet functional. Love it looks great under our entry bench.
Date published: 2021-12-13
Rated 5 out of
5 by
Mcgimich from
Perfect!Great! Exactly what I wanted. Highly recommend.There are other boot trays out there, but they are typically cheap & plastic. The rubber tray will last for years and is easy to hose off as well.
Date published: 2021-12-05
Rated 5 out of
5 by
Francine from
Perfect shoe storageTerrific… just the right size, easy to keep clean and neat… sturdy. Love it!
Date published: 2021-12-04
Rated 5 out of
5 by
new to beach from
Boot trayIt is perfect for our needs. We use it to hold our two Goldies' food bowls and still room for a water bowl too. Looks great !
Date published: 2021-11-28
Rated 5 out of
5 by
Meganjoys from
Just what I neededThis is the perfect size for my boots and it’s so pretty! It was exactly what I was looking for
Date published: 2021-11-26
Rated 5 out of
5 by
Anonymous from
Ballard Boot TrayThis is a wonderful product I use them for more than just my boots.
Date published: 2021-11-08
Rated 5 out of
5 by
Connie K from
Great PurchaseWonderful addition to our foyer - cleans up beautifully! Great Purchase
Date published: 2021-11-01
Rated 5 out of
5 by
Lo2514 from
Happy CustomerWe are very happy with the rubber boot tray. I pla ced the tray in the kitchen next to our island to hold our dogs food and water bowls. Not only does it work nicely it looks tidy to. The tray is well made and sturdy. Lots of compliments from friends! Way to go Ballard, you seem to never disappoint..
