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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
Ballard Signature Bath Rug is rated
4.5 out of
5 by
117.
Rated 5 out of
5 by
Bgthomas from
Nice bath matsNice heavy rug that dries quickly. I love that it doesn’t slip yet doesn’t have a rubber back. I got the spa color and it’s a brighter green than the online color. I bought 5 more after I got the first one.
Date published: 2021-07-23
Rated 5 out of
5 by
Aniko from
Ballard Signature Bath RugThis is the second time I have purchased these rugs. The first time they lasted for 18 months of washings every two weeks. They are wonderful, beautiful and super soft.
Date published: 2021-07-07
Rated 5 out of
5 by
MargeS from
Quality Bath RugThe bath rug is nice and thick and feels good under foot and looks pretty.
Date published: 2021-04-13
Rated 5 out of
5 by
Magill from
❤️ LOVE IT!!!I love this rug!!!
It is well made, fluffy, thick and beautiful!
Date published: 2021-03-03
Rated 5 out of
5 by
S Brown from
Quality rugI love your rugs so much. I won’t buy them anywhere else. Great quality and style.
Date published: 2021-03-03
Rated 5 out of
5 by
Joyce Ann from
Great bath rugA great quality bath rug.Washes great.Can go wrong with this one
Date published: 2020-09-30
Rated 5 out of
5 by
Ticia from
Bath rugsLove these, bought two to switch them out when I wash. They wash are dry well and are reversible. Good quality.
Date published: 2020-09-29
Rated 5 out of
5 by
Island liver from
Bathroom rugsWell made, soft and cushy on my bare feet, color matches my bathroom perfectly! My two cats love curling up on them...
Date published: 2020-09-22
Rated 5 out of
5 by
AmyBeth from
Easy to clean and look great!I bought these bath rugs for all my bathrooms. They are super soft, look great and easy to wash. My kids get them really wet when exiting the shower and they dry with no problem.
Date published: 2020-07-19
Rated 5 out of
5 by
Kat O from
Quality plushnessPlush rug that fits perfectly in our bathroom. So far, it’s held up well.
Date published: 2020-06-27
Rated 5 out of
5 by
Randi1234 from
Bath matsAs advertised. Suitably plush. Washes very well! Good buy
Date published: 2020-06-20
Rated 5 out of
5 by
Macearoo from
Sig bath towelVery nice. Looks good and is comfortable to the feet.
Date published: 2020-06-13
Rated 5 out of
5 by
Hobby Decorator from
Plush bath matSoft and plush, it’s a pleasure to step onto after the bath. So glad I bought a second one in front of the sink! The color is perfect dark gray.
Date published: 2020-04-07
Rated 5 out of
5 by
Carolyn D from
Best I have purchased anywhere.These rugs are a high quality and wash beautifully. I have four of them. Bath towels are just as great.
Date published: 2019-12-06
Rated 5 out of
5 by
balgalal from
Cushy mat!Very pleasantly surprised by this bath mat! It is wonderfully thick and soft. Definitely happy with purchase.
Date published: 2019-09-12
Rated 5 out of
5 by
Lazedeb from
Nice!Love the color! Look nice, brighten up my bathroom. Just what it needed. Quality seems good!!
Date published: 2019-08-18
Rated 5 out of
5 by
Mirna from
King and queen comfortSoft and comfort my secons buy. I would have more of this collection
Date published: 2019-07-29
Rated 5 out of
5 by
MimiNOLA from
very niceI had to replace my previous mat in a small space. This is lovely on the feet and doesn't trap moisture, like my previous mat with a rubber backing. Washes well and comes out fluffy.
Date published: 2017-03-19
Rated 5 out of
5 by
Daystay from
The colorLove the feel of the rug and texture was what like the most it fit perfectly in my bathroom.
Date published: 2016-12-01
Rated 5 out of
5 by
Shopper1959 from
The small is smallBut it's a beautiful luxurious rug. Would highly recommend.
Date published: 2016-06-08
Rated 5 out of
5 by
CindyK from
Great bath rug!This bath rug is so soft and thick, it feels nice to step out of the shower onto it! It's durable, it washes well, and I love the sandalwood color that I got. I love it so much that I bought one for both of my bathrooms!
Date published: 2016-02-04
Rated 5 out of
5 by
yankeegirl66 from
Thick and LuxuriousStepping out of the shower onto this bath mat is one of the tiny luxuries you'll start to look forward to every day! The thick, absorbent mat stays fresh is sooo comfortable on the tootsies! Thanks, Ballard, for delivering such a great product!
Date published: 2015-01-29
Rated 5 out of
5 by
TwinnerA from
Soft and plushThis rug is so soft and pretty that my kitty cats love to lay on it. I had to push one of the critters aside the other night so I could stand in front of the sink and brush my teeth!
Date published: 2014-04-07
Rated 4 out of
5 by
KABW from
Thick and washes wellI bought three of these for my bathroom - two for in front of sinks and one for in front of the shower. They are thick, soft, and wash well.
Date published: 2021-08-08
Rated 4 out of
5 by
Maggie W from
Great bathroom rug!I really like this rug. I’ve bought several. it’s soft and washes well. I gave it 4 stars since I wish it came in a darker gray.
Date published: 2021-03-14
Rated 4 out of
5 by
Impossible from
Bath RugsSoft & fluffy, but like the other rugs I’ve tried, it flattens soon after it’s washed. Still better than the last rug I tried.
Date published: 2020-09-22
Rated 4 out of
5 by
Linda Buzzard from
Bath RugsThe bath rugs are very soft and easy to throw in the wash. My dog loves to roll on them.
Date published: 2020-06-09
Rated 4 out of
5 by
EAinFL from
Great except for the sewn on information tag.I would give this 5 stars except when I received it there was a tag sewn into the rug which is reversible and I wanted to remove it but didn't want to cut the thread if it was not separate from the rug stitching. I phoned customer service and they tried to find out if it was removable. Finally, I removed it and it was fine. Using a contrasting color of thread would solve this problem. Other than that, great rug and washes beautifully
Date published: 2019-07-27
Rated 4 out of
5 by
Alexia from
Plush and luxuriousThe bathmat is very thick and feels great to step on after a bath or shower. The only negative is that the mat is a little too small vs. what I have had in the past. Even so, I would recommend the bathmat to others.
Date published: 2015-02-15
Rated 4 out of
5 by
FUNngamea from
NiceThis bath rug (I bought it in white) is very soft and absorbent. I like the fact that it looks like I can use the reverse side for a slightly different look.
