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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.
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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Standard Shipping
Expedited Shipping
Truck Delivery
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Fees
Threshold Truck Delivery - $40 per item
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
Standard Shipping
Delivery Time
In-stock items will generally arrive in 3-7 business days.
Items ordered at the same time may not be delivered together.
Fees
Orders equal to and under $200 will be charged 15% of the total order value.
Orders over $200 will be charged 10% of the total order value with a cap at $350.
Oversized Handling Fee - $20-$40 per item
All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.
Expedited Shipping
Delivery Time
Express orders received by 4 pm EST are shipped the same day.
Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.
Fees
Next Business Day delivery - $19.95 additional
Two Business Day delivery - $9.95 additional
Oversized handling fee - $20-$40 per item
Truck Delivery
Delivery Time
Generally available for delivery 2-3 weeks after shipping.
Fees
Threshold Truck Delivery
Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
If the home is a multi-dwelling building, the items will be delivered inside the residence.
Assembly not included.
Recommended
In-Home Truck Delivery - add'l $35 per item
On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
Some items only ship via In-Home Truck Delivery.
With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
Assembly is not included.
What To Expect ForTruck Deliveries
After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
Narrow roads
Restricted delivery times
Gated entrances
Proof of insurance requirements
Multiple flights of stairs
Service elevator restrictions
Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
Share any restrictions or special circumstances
Ensure that all items will fit through access points
Ensure pathways are clear
Remove fragile items that may get damaged
Weekend/After-Hours Delivery
Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.
All Surface Universal Rug Pad is rated
4.5 out of
5 by
375.
Rated 5 out of
5 by
Retired Robin from
Best rug pad ever!Stays in place, grips wood floors and the carpet very well.
Date published: 2021-12-22
Rated 5 out of
5 by
JDurot from
All Surface Universal Rug PadThis rug pad is the best one I’ve purchased! I highly recommend it.
Date published: 2021-12-21
Rated 5 out of
5 by
Cape Lady from
All Surface Rug MatDoes not leave residue on wood floor like others do! Yay
Date published: 2021-10-22
Rated 5 out of
5 by
Hutchy from
Universal rug pad well made and is solidVery put together pad…soft on one side and non skid on the reverse. Highly recommend
Date published: 2021-10-05
Rated 5 out of
5 by
Mary Tarrants from
Rug pad a MustThe universal rug pad makes comfort for our feet. Also, it protects our floors and the rug from wear.
Date published: 2021-08-31
Rated 5 out of
5 by
Scox from
Rug pad good qualityGreat rug pad! Rug stays right where you put it ! No skipping or sliding
Date published: 2021-08-21
Rated 5 out of
5 by
MargaretMM from
Lovely!The pad is terrific, very happy with it. Definitely doing its intended job.
Date published: 2021-08-12
Rated 5 out of
5 by
SMCE from
Perfect rug padGood quality and good price. Exactly what I wanted.
Date published: 2021-08-02
Rated 5 out of
5 by
WI Mom from
The All Surface Universal Rug Pad is the Best!I have used this rug pad for several years under a Ballard rug in my front entryway. I love this rug pad in that it keeps the rug from moving and does not cause interference with the door. It is especially effective because the smooth side lays against the floor while the tougher side grips the rug. Plus I have easily washed it many times with dish soap and a hose.
Date published: 2021-07-31
Rated 5 out of
5 by
Vera Goetzel from
not happythe universal rug pads are excellent , they would be even better if I got the rugs to put on top, very
displeased with the Ballard service and now I have to track a delivery truck to see where are them,
Ballard charged me the minute rugs got on board of truck , it was supposedly 1-7 days
Date published: 2021-06-23
Rated 5 out of
5 by
SCCDL from
A Good BuyThis is a quality product at a good price. It arrived quickly as well. I hope to order more of these as soon as I get my budget in order!
Date published: 2021-06-14
Rated 5 out of
5 by
DBarrett from
Nice rug padVery high quality, offers a bit of padding and doesn’t slip.
Date published: 2021-06-02
Rated 5 out of
5 by
Home Owner from
Rug padThis is a great light weight rug pad. Easy to out down and maneuver. Can be trimmed.
Date published: 2021-05-30
Rated 5 out of
5 by
Beth A M from
Great quality!Great quality! So natural fiber rugs “shed”, but that’s not the case hear. Well made.
Date published: 2021-05-09
Rated 5 out of
5 by
JuniorsMom from
great productMuch better than the weblike thin pads usually available on websites
Date published: 2021-05-05
Rated 5 out of
5 by
Beachgirl4 from
Great padGreat carpet pad - easy to place down, stays in place
Date published: 2021-05-04
Rated 5 out of
5 by
KathyK1157 from
Best Rug PadThis is the best rug pad I've found! It is working great.
Date published: 2021-04-11
Rated 5 out of
5 by
Dee B from
Perfect & easy to trim!Perfect to keep my rugs in place! It was also easy to trim.
Date published: 2021-03-29
Rated 5 out of
5 by
MEGin from
I need to buy more!Perfect rug pad. Works as advertised and really grips the rug well to avoid slipping.
Date published: 2021-03-16
Rated 5 out of
5 by
Jpb20 from
Rug padGreat pad at a great price! Fits perfectly under my rug and cushion is comfortable.
Date published: 2021-03-04
Rated 5 out of
5 by
Andenna from
Carpet Pad WorksThe pad that was purchased was used on a floor that had wall to wall carpet. The accent rug was on the carpet under a coffee table and continued to bunch up. The pad completely solved the problem.
Date published: 2021-03-04
Rated 5 out of
5 by
Jaime R from
Rug padIt’s perfect. Rug doesn’t move at all. Def recommend
Date published: 2021-03-03
Rated 5 out of
5 by
P e g from
weave crooked with edging, lop-sidedquality of product is sloppy as the weave is not straight with the edge, should have not been shipped
Date published: 2021-03-02
Rated 5 out of
5 by
Jennac1 from
This is the rug pad for you!keeps our huge area rug where it belongs. great grip too. honestly the best pad i’ve purchased so far.
Date published: 2021-01-29
Rated 5 out of
5 by
ThompsonC from
nice rug pad that stays put!works well, easy to cut to fit under my rugs. so far no damage to my floors
Date published: 2021-01-14
Rated 5 out of
5 by
Bishop from
This is a really great rug pad.Product is as stated, it was easy to lay out and cut to proper size. Feels great under your feet and definitely keeps carpet in place.
Date published: 2021-01-09
Rated 5 out of
5 by
Soupchefstu from
Excellent productVery happy with this rug pad. It grips the floor well and keeps the rug in place. And, it is easy to cut down to the needed size.
Date published: 2020-11-06
Rated 5 out of
5 by
Julie P from
Pad is really designed for all surfacesThe two sides (for carpet or wood/tile) work well, and the product was easy to trim to size.
Date published: 2020-11-01
Rated 5 out of
5 by
Jakey123 from
My go to rug!I’ve bought this 3 times already, it stands up to anything you throw at it!
Date published: 2020-10-29
Rated 5 out of
5 by
SEH2020 from
Rug PadThis is the best rug pad - it doesn't damage the floor, it stays in place, it's not too thick.
