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Contact Us


Looking for answers about returns, your account, services, and more? Check our frequently asked questions.


For Questions About Products Or Ordering

including assembly and replacement parts ordering

Have Decorating Questions?
Need Ideas & Inspiration?

Get free design advice virtually, by phone, in-store, or by email.

Schedule an Appointment


Corporate Communications

Marketing Requests

Email all media requests to publicrelations@ballarddesigns.net

Incentive Programs And Volume Discounts

To learn more about our programs and discounts, contact us at 1-800-536-7391 or email custserv@ballarddesigns.net

Enjoy the benefits as a member of our Designers Program

Office of the President

Send questions and comments for Karen Mooney and the executive team to president@ballarddesigns.net

New Product Submissions

Many fine companies contact us with exciting products to consider for inclusion in the Ballard Designs catalog.To fairly evaluate each new opportunity, we ask that you submit your product information in writing on your organization's letterhead, along with any brochures or relevant printed information that may clarify the features and benefits of your offering.If your products meet our current merchandising needs and standards of quality, we'll contact you to discuss further business opportunities.

Please send your request and materials to:

BALLARD DESIGNS
ATTN: Product Consideration
1670 Defoor Ave
Atlanta, GA 30318

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